Shipping policy
Free standard U.S. shipping. No minimum purchase.
Beautiful things are worth looking forward to. Here is what to expect as your Discrete Unlimited order is made, shipped, and delivered.
Shipping at a glance
- United States: Standard shipping is free on orders to supported U.S. delivery addresses. No code or minimum purchase is required.
- Faster shipping: Available only when an eligible paid option appears at checkout. It is not offered for every product or destination.
- International orders: Available destinations and shipping charges appear at checkout. Free U.S. shipping does not apply to international orders.
- Multiple items: Your order may arrive in separate packages, on different days. This does not add a standard shipping charge to eligible U.S. orders.
When will my order arrive?
Total delivery time = production time + shipping time. Our products are made to order. A shipping estimate refers to time in transit after dispatch unless it expressly includes production. Business days generally exclude weekends and public holidays. All timeframes below are estimates, not guaranteed arrival dates.
Apparel and smaller home accents
Production time varies by item, availability, and season. Your piece is created before it is dispatched, so please allow time for both production and transit. Contact us for an estimate for a specific product.
Furniture and specialist home décor
Made-to-order furniture and specialist pieces have individual production schedules. Shipping time depends on the item, destination, and delivery service. Please check the product information or contact us before ordering if you need an item by a particular date.
If you are unsure which timing applies to an item, contact us with its name or link before placing your order.
Furniture, large items, and delivery addresses
Furniture and large items require a physical street address; P.O. boxes are not supported for these deliveries. P.O. box, military-address, and territory delivery for other products depends on the item and carrier. Contact us first if you are unsure your address can be served.
Alaska, Hawaii, U.S. territories, and remote destinations may take longer or have item-specific delivery restrictions. Large-item delivery arrangements depend on the product and carrier. Standard shipping does not promise assembly, installation, or room-of-choice delivery; ask us about any special requirements before ordering.
Tracking and separate shipments
Shipping updates and available tracking details will be sent to the email address used at checkout. Tracking may take time to show its first carrier scan. Where an order ships in parts, each shipment may have its own tracking link. Some services may provide limited tracking.
Express and priority options
Choose a faster option only if it is displayed for your order at checkout. A faster carrier service generally does not shorten production time unless the option specifically says it includes expedited production. If you need an item for a wedding, event, or gift date, contact us before ordering so we can check available options.
International delivery
We ship internationally where the products and destination are supported at checkout. Production, customs clearance, and transit can vary substantially. Import duties, local taxes, or customs administration charges may apply where they are not already included. Contact us before ordering if you need clarification about your destination.
Address changes, delays, and delivery issues
Please review your delivery address carefully. If you notice an error, contact us immediately; changes or cancellations may not be possible once production or shipping has begun.
Weather, peak-season demand, stock availability, customs, and carrier disruptions can affect estimates. If your shipment is delayed, missing, or arrives damaged, contact Discrete Unlimited with your order number. For damage, include photos of the item and packaging and keep the packaging while we investigate. We will help you review the shipment and available next steps.
Made-to-order items & returns
Each piece is made to order, especially for you. Please review the product details, measurements, colors, and sizing before placing your order.
- Furniture: All made-to-order furniture sales are final. Returns are not accepted.
- Clothing: Clothing returns must be requested within 7 days of delivery. Contact us with your order number within this period for return instructions.
- Return shipping: The purchaser is responsible for the shipping costs of a clothing return.
If your order arrives damaged, defective, or incorrect, please contact us with your order number and photos so we can review the issue. These return terms do not limit any rights that apply by law.
Need help?
Email discreteunlimited@gmail.com or visit our Contact page. Include your order number, or the product name and destination if you are requesting an estimate.
Last updated: November 3, 2026.